Warranty
Warranty Policy (24 Months)
We provide a 24-month warranty from the date of delivery on all products sold through 4x4line
If the product develops a physical defect within this period due to manufacturing issues, we will:
- repair the product,
- or replace it with a new one,
- or offer a refund or partial compensation, depending on the situation.
Customer Support and Quick Resolution
To avoid delays, if a defect is confirmed, we will ship a replacement product immediately at no cost to the customer — so you don’t have to wait for repair time.
Return Shipping Covered
If the defective item needs to be sent back to the U.S., we will:
- cover all shipping costs and provide clear instructions for return.
Warranty claims must be reported within the 24-month period via email to 4x4okusa@gmail.com or
Cell/WhatsApp/Telegram: +1 (858) 744‑0164.
Warranty Does Not Cover:
- Normal wear and tear or cosmetic damage.
- Damage from misuse, improper installation, or unauthorized modifications.
- Continued use after the defect has been noticed.
- Accidents, fire, water, chemicals, or other external factors.
- Repairs performed by the customer or third parties.
- Products returned without prior approval or after the 24-month period.
If the issue is not covered by warranty, we may offer replacement parts at cost price, with international shipping available.